Privacy Policy

1. Introduction

AI Commerce (“we,” “us,” or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit aicommerce.in or engage our digital marketing, AI-powered growth, and e-commerce services.

By using our website or services, you consent to the practices described in this policy. If you disagree with any terms, please discontinue use of our services.

2. Information We Collect

We may collect the following categories of personal and business information:

Personal Identification Information:

Name, email address, phone number
Business name, designation, and website URL
Billing address and GST/PAN details (for invoicing)

Usage and Technical Data:

IP address, browser type, device information
Pages visited, time spent, referral sources
Cookies and tracking pixel data

Communications Data:

Messages sent via contact forms, email, or WhatsApp
Feedback, survey responses, and consultation notes

3. How We Use Your Information

We use the collected data to:

Provide, operate, and improve our digital growth and AI-powered services
Communicate about proposals, project updates, reports, and invoices
Send marketing communications, newsletters, and insights (with your consent)
Analyze website traffic and optimize user experience
Comply with legal obligations under Indian law
Prevent fraud, abuse, or unauthorized access to our systems

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies may be used for:

Remembering your preferences and login state
Analyzing website performance via Google Analytics or similar tools
Delivering relevant advertising through performance marketing platforms

You may manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

5. Sharing of Information

We do not sell, rent, or trade your personal information. We may share data with:

Service providers (e.g., hosting, email, CRM, analytics platforms) bound by confidentiality agreements
Business partners (e.g., marketplace platforms like Amazon, Flipkart) as required to deliver services
Legal authorities when required by law or to protect our legal rights
Successors in the event of a business merger, acquisition, or asset sale

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain business records, and comply with legal requirements under the Information Technology Act, 2000 and applicable Indian regulations. You may request deletion of your data subject to legal retention obligations.

7. Data Security

We implement industry-standard security measures including SSL encryption, access controls, and regular security audits to protect your data. However, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and avoid sharing sensitive information over unsecured channels.

8. Third-Party Links

Our website may contain links to third-party platforms (e.g., Amazon, Flipkart, Meta, Google). We are not responsible for the privacy practices of these platforms. We recommend reviewing their privacy policies before engaging.

9. Your Rights

Under applicable Indian data protection laws, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data (subject to legal obligations)
Withdraw consent for marketing communications at any time
Lodge a complaint with the appropriate data protection authority

To exercise these rights, contact us at: privacy@aicommerce.in

10. Children’s Privacy

Our services are intended for business owners, brands, and professionals. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such data, please contact us for immediate deletion.

11. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised effective date. Continued use of our services after changes constitutes your acceptance of the updated policy.

12. Contact Us

For privacy-related queries, requests, or complaints, please contact: privacy@aicommerce.in